Welcome to Select Training
Are you looking for flexible tailored sales training solutions in Sydney or Australia wide to suit your business needs? Do you want professional training programs designed with your business in mind and not just another “pull off the shelf” module? Well that is where Select Training, based in Sydney but serving Australia wide, delivers a difference. To speak directly with one of our trainers call 0410433816 now or e-mail jdoyle@selecttraining.com.au for more information.
At Select Training, we strongly believe that fantastic sales results come from outstanding customer service and exceptional communication skills. The problem is that many organisations have not been able to foster a “care factor” culture into their customer service and sales teams. People buy from people they like and customers want to know that you care about them. We design our Australian wide sales and service training programs to “switch on” your team to the needs of the customer and train them to deliver service that ensures the customer feels “cared for”. This in turn creates customer loyalty and improves your repeat business.
As an organisation, if you can optimise your customer service standards to the highest quality and then refine your sales tools with a real emphasis on “closing the sale” the results can be extremely powerful. They can make a meaningful difference to your bottom line. Select Training will facilitate this change through face-to-face or telephone sales and customer service training. Success can be fleeting, however, and you must constantly review your team’s performance. They say you must “inspect what you expect” and therefore, Select Training offers an extensive Mystery Shopper Service and recorded Phantom Shopper Service to ensure that the team stays on target with their service and sales standards. These services have been extremely popular with retail companies.
Select Training based in Sydney but serving Australia wide is about more than just training. We also present at company conferences. You may want a 1-4 hour session on sales, body language, customer complaints, communication, or “care factor” service. Delivered with high energy in an interactive way, these sessions will entertain and inform your team.
So to improve your companies sales and customer service results Contact us at Select Training because after all we believe Practice makes Perfect!