Sales & Customer Service Training

Call 0410-433816 now or e-mail admin@selecttraining.com.au 

  • Training from 1 on 1 to large teams
  • Training is conducted at your workplace with real role plays
  • We will spend the time to get to know your business
  • Training will be customised to suit your business
  • Sales & service results will be tangible
  • Let us help you improve sales conversions systematically
  • We can help you inspect what you expect for improved results 

Are you looking for flexible, tailored sales and Customer service training solutions in Australia or internationally to suit your business needs? Do you want professional training programs designed with your business in mind and not just another "pull off the shelf" module? Well that is where Select Training, based in Sydney but serving Australia wide, delivers a difference.

At Select Training, we strongly believe that fantastic sales results come from outstanding customer service and exceptional communication skills. The problem is that many organisations have not been able to foster a "care factor" culture into their customer service and sales teams. People buy from people they like and customers want to know that you care about them. We design our sales and service training programs to "switch on" your team to the needs of the customer and train them to deliver service that ensures the customer feels "cared for". This in turn creates customer loyalty and improves your repeat business.

You need to optimise your customer service standards to the highest quality and ensure a real emphasis on "closing the sale". Improved customer service with a sales focus can make a real meaningful difference to your results. Select Training will facilitate this change through face-to-face or telephone sales and customer service training. Success can be fleeting, however, and you must constantly review your team's performance. They say you must "inspect what you expect" and therefore, Select Training offers a Mystery Shopper Service and recorded Phantom Shopper Service to ensure that the team stays on target with their service and sales standards. These services have been extremely popular with many companies especially in retail.

Select Training offers so much more than just training. We also present at company conferences and seminars. You may want a 1-4 hour session on sales, body language, customer complaints, communication, or "care factor" service. Delivered in a fun and energetic way with audience participation, these sessions will entertain, motivate, educate and inform your team.

Why wait when you can start improving your results today. Contact us at Select Training because after all we believe Practice makes Perfect!