Mystery Shopper

“Inspect what you expect.” Anyone who has watched the antics of Gerry Harvey (June 2010) when he disguised himself as an old man and visited his stores will appreciate the importance of a mystery shopper service.

At Select Training, we can organise a professional Mystery Shopping service for your organisation. We selectively hire and train our mystery shoppers to visit your stores and analyze the level of sales and service received. This would be using an agreed scoring system measuring against a set standard that the team would be trained on and aware of.

Please contact Select Training for further information regarding this very powerful service.